Delivery & Shipping

As we produce a fresh product and keep only minimal stocks of we cannot meet the motto 'ordered today is delivered tomorrow' in 75% of orders placed. We try to deliver orders between 5 to 7 working days.

France orders' that have to be delivered before or on a certain date should be communicated in time. Preferably with a comment on the required delivery time. We work with DPD as our carrier. We have no influence on delivery times, which can be between 8.30 and 18.00. You will always receive a track & trace code so you know exactly when and in what time period you can expect your package.

Delivery costs

The delivery costs depend on the total weight of all products ordered and can therefore only be calculated at the end of your order. This happens automatically as soon as you log in for the ordering process (at the overview of your shopping cart). Of course, you will be shown the delivery costs before the final checkout, so you know exactly where you stand.

Delivery charges within the Netherlands 

• 0 - 1kg      vanaf 5,25
• 1  - 10kg   vanaf 5,60
• 10 - 20kg  vanaf 9,50

Delivery charges Belgium

• 0 - 1kg     vanaf 9,50
• 1 - 10kg   vanaf 12,25
• 10 - 20kg vanaf 17,25

Delivery charges Germany

0 - 1kg from 9,75
1 - 10kg from 15,25
10 - 20kg from 23,25

Delivery charges Austria

0 - 1kg from 9,75
1 - 10kg from 15,25
10 - 20kg from 23,25

Delivery charges France 

0 - 1kg from 9,75
1 - 10kg from 15,25
10 - 20kg from 23,25

The final delivery costs of your order can be found in the overview of your shopping cart.

Returns

Returning items is described in article 7 of the general terms and conditions:

7.1 The customer has the right to return item(s) within seven working days without giving a reason.

7.2 If the client dissolves the agreement and has already received the article, the client should return the article to Dutch Bait Company immediately, but no later than seven working days after the dissolution of the agreement.

7.3 In case of dissolution based on article 3.2 or 6.1, the reasonable costs of return shipment will be for the account of Dutch Bait Company. In case of dissolution based on article 9.2, the costs of return shipment will be for Client.

7.4 In case of dissolution based on article 3.2, returns will only be accepted if the product is properly packed and the product is undamaged.

7.5 Dutch Bait Company will return the amount paid by the client no later than fifteen working days after receipt of the returned article.

Warranty

Warranty is described in article 8 of the general terms and conditions:

8.1 For each article delivered by Dutch Bait Company, only the warranty provided by a producer of the article applies.

8.2 The content of the Website and other Dutch Bait Company publications have been composed with the utmost care. However, Dutch Bait Company can give no guarantees regarding the nature, content and accuracy of the information. Dutch Bait Company is not liable for apparent errors or inadequacies.

Dutch Bait Company is not liable for any damage - including but not limited to damage resulting from inaccuracy, illegality, incompleteness or delay in the topicality of the information, in the broadest sense of the word, as published by Dutch Bait Company - suffered by the other party as a result of Dutch Bait Company (or a person for whom it is liable by law) failing to honour this agreement, or committing an unlawful act in connection with the execution of this agreement.

8.4 Clause 8.3 does not apply to damages resulting from intent or gross negligence of Dutch Bait Company or any person for whom it is liable under the law. The liability for such damages is limited to liability for direct damage to goods and direct damage by death or injury and further limited to the invoice value or, in case of a continuing agreement, the fee paid by the other party during the last month.

8.5 The information mentioned in article 8.3 in any case includes (but is by no means limited to) the content of advertisements and/or publications legally prescribed to natural or legal persons, as far as these are compiled by (an)other than Dutch Bait Company.

Possible liability of Dutch Bait Company and persons for whom Dutch Bait Company is responsible, will in all cases be limited to a maximum of the invoice value of that part of the agreement from which the liability originates.